Network Engineer Manager

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Title:  Network Engineer Manager
Location: Seattle, Washington
Dept.:  Information Technology
Reports to:  Information Technology Manager
Hours: Full Time M/F


The purpose of this position is to manage the Network Operations Department. This department consists of Network Engineer, Helpdesk Administrator/PC Support, and PC Support Technician at Inland Northwest Lighthouse.


  • Manage the Network Operations Department
  • Configures, tests, and maintains LAN/WAN equipments and related services. Identifies, diagnoses, and resolves network problems
  • Create and maintain comprehensive documentation for all implemented networks
  • Assist in preparation of proposals and solution presentations
  • Maintain and support company’s LAN/WAN environment
  • Windows and Linux systems, business applications, anti-virus protection, email, and authentication administration
  • Daily maintenance and problem resolution, operating system patches and software upgrades, and routine hardware configuration
  • Maintain phone system internally and across the WAN via P2P or MPLS
  • Assist in Helpdesk calls and PC support as needed

Knowledge, Skills, and Abilities Requirements:

  •  Hands-on experience implementing and administrating network devices, setting and maintaining policies and rights/security within a Windows Server 2000/2003 environment:.
  • Cisco Firewalls
  • Cisco network switche
  • Cisco routers
  • Cisco VPN
  • Wireless Access Points
  • Dell server platforms
  • Windows Server 2003/2008 Active Directory
  • Symantec Back-Up Exec software and related backup tape drive
  • Ability to support Telephony system across WAN (MPLS vs. P2P) required, Knowledge of Inter-Tel System strongly preferred
  • Ability to develop and maintain secure systems and applications
  • Ability to install and maintain firewall configuration to protect financial data
  • Ability to encrypt transmission of cardholder data across open, public networks
  • Ability to track and monitor all access to network resources and cardholder data
  • Ability to regularly test security systems and processes
  • Ability to maintain a policy that addresses information security
  • Ability to prioritize and multitask
  • Willingness to learn new technologies and maintain industry knowledge
  • Excellent communication and interpersonal skills
  • Excellent customer presentation skills
  • Ability to lift, carry, and move all components of PC workstations, servers, network equipment, peripherals, and other ancillary equipment
  • Familiarity with Point of Sale Systems preferred
  • Familiarity with EnterpriseOne and/or JDE and iSeries system preferred
  • Experience with basic Configurable Network Computing (CNC) concepts including Package Builds and User Securities & Regular Maintenance.
  • Ability to travel occasionally


  • Bachelor’s degree (preferably network engineering related)
  • At least five years of Network management experience including ability to manage a department and integrate all networks to meet business goals.  Experience in a manufacturing and EDI environment preferred.
  • A practical level of experience implementing and administrating common TCP/IP-based services, including DNS, DHCP, HTTP, FTP, SSH, SMTP, etc.
  • A thorough understanding of the OSI network model, Ethernet, and TCP/IP networking
  • Working knowledge of common network monitoring and security utilities
  • Troubleshooting focused on determining hardware vs. software, hardware vs. firmware, software vs. operating system, network vs. application/systems, and patterned vs. non-repeatable problems
  • Current CCNA or CCNP strongly preferred
  • Current MCSE strongly preferred
  • Familiarity with Manufacturing/Retail/Service Industries preferred
  • Experience with working with blind people is preferred
  • Strong leadership and excellent verbal and written communication skills.
  • Ability to work well in a team setting.

Equal Opportunity Employer M/F

Please send cover letter and resume to or to:
The Lighthouse for the Blind, Inc.
Attn.: Don Helsel
2501 S. Plum Street
Seattle, Washington 98144

Telephone: (206) 436-2160
Fax: (206) 436-2244
TTY: (206) 324-1388

This entry was posted on Friday, January 6th, 2012 at 4:03 pm and is filed under . You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

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