Computer Training Program Supervisor
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Title: Computer Training Program Supervisor
Location: Seattle, Washington
Dept.: Employee & Community Services
Reports to: Director, Employee and Community Services
Hours: Full Time M/F
The primary purpose of this position is to support and supervise the CTP program in Seattle and Spokane, and successfully manage the computer skills training program for adult learners with a wide variety of visual conditions and computer experience at the Seattle and satellite locations. Curriculum development is required.
- Provide supervision for CTP staff. Provide day to day support and guidance as needed
- Identify, recommend, coordinate, plan and deliver all aspects of the introductory, intermediate and advanced skills curricula for the Computer Training Program
- Identify, locate and recommend standardized curricula for CTP classes and Formulate curricula for customized training
- Determine instructional methods for individual training, group seminars, demonstrations, meetings and workshops
- Ensure basic skills development
- Provide status reports using CTK database to document the progress of each student
- Conduct assessments to identify individual skills and organizational training needs through surveys, one on one interviews and group meetings.
- Coordinate with Employee and Community Services and Human Resources staff to conduct effective outreach to Lighthouse employees and others as appropriate
- Maintain files, provide documentation, data collection, reports, and summaries as needed
- Develop annual budget and work plans
- Work with Communications Department to ensure funding and marketing of program by hosting small and large tour groups, representing the Lighthouse at community and governmental events, presenting on technical and nontechnical topics to businesses and community organizations and presenting at Lighthouse fund-raising auction.
- Work with TTC (Technology Training Center) staff to coordinate and share curricula and ideas
- Serve as a liaison with DSB, UW, other agencies and the community to maintain positive relationships and ensure long-term sustainability and success of the Computer Training Program
- Visit Spokane to assist with the development and support of INL CTP program
- Provide ongoing information, support and training to INL CTP instructor in Spokane
- Stay current with existing and emerging technologies and legislation by attending local and national conferences and webinars
- Identify and procure technologies such as notetakers, magnification systems, etc. that are job-related and contribute to skill development and upward mobility for employees.
Knowledge, Skills, and Abilities
- Comprehensive knowledge of PC applications, including MS Word, Excel, Outlook, Access, and Internet Explorer.
- Comprehensive knowledge of adaptive software and hardware for people who are blind or sight-impaired such as screenreaders, screen magnifiers, accessible cell phones, notetakers, digital book readers and refreshable braille displays
- Demonstrated ability to identify and recommend standardized assistive technology and mainstream curricula and develop additional materials as needed
- Knowledge of Section 508 of the Rehabilitation Act of 1973, knowledge of Title I of the Americans with Disabilities Act
- Understanding of issues regarding seating, positioning and ergonomics.
- Nurture excellent relationships with assistive technology manufacturers and vendor communities
- Ability to problem solve effectively
- Creativity & flexibility; ability to change approach as needed
- Ability to take initiative, function autonomously, and be dependable.
- Professional demeanor
- Ability to communicate effectively and enthusiastically about the programs and services we offer and deliver such as services to CTP participants, management/staff and external customers.
- Demonstrated skills to plan, organize, develop employees and monitor program and individual progress.
- Demonstrated excellent organizational skills.
- Demonstrated excellent written and interpersonal communication skills.
- Willingness to work as a team member.
- Bachelor’s degree in Human Services, Education or related field required
- Strong technical skills and extensive knowledge of computer hardware and software applications.
- Minimum 5 years of successful teaching/training experience.
- Mature judgment and sensitivity in interpersonal relations and among diverse groups.
- Minimum 1 year previous supervisory experience.
- Proven ability to manage programs, set goals and standards, meet compliance standards, implement processes and procedures to achieve measurable program outcomes.
Equal Opportunity Employer M/F
Please send cover letter and resume to email@example.com or to:
The Lighthouse for the Blind, Inc.
Attn.: Don Helsel
2501 S. Plum Street
Seattle, Washington 98144
Telephone: (206) 436-2160
Fax: (206) 436-2244
TTY: (206) 324-1388