BSC Receiving – Warehouse Clerk
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Title: Receiving – Warehouse Clerk
Department: Base Supply Center
Reports To: Store Manager
Location: Joint Base Lewis McChord
Hours: Thirty Seven Hours a week, Monday to Friday
Responsible for performing warehouse and inventory duties at a Base Supply Center (BSC). Receives, inspects, verifies, labels and prepares merchandise for sale. Loads and unloads trucks for delivery. May perform deliveries to customers using company vehicle. Supports customer service, merchandising, facility maintenance and cashiering as needed. Maintains a well-organized and efficient workplace. Ensures that products are available to customers in a timely and safe manner. Assists others in performing their jobs.
Receiving and Shipping Duties
- Receives merchandise, verifies quantities and signs for delivery. Records receipt on daily log. Inspects product against Purchase Order description and verifies quantity ordered matches count and pack slip printout. Accepts receipt by updating received quantities in DDMS. All receipts shall be received in DDMS same day delivered.
- Pack slips should be dated and signed and filed with the daily receiving logs. Report any damaged merchandise, mis-shipped items or other problems by documenting problem on pack slip and give the “shipping discrepancy” to supervisor for action.
- Assures product is in un-damaged and in sellable retail packaging. Packaging should be broken down to the selling unit of measure before release for the warehouse. Product MUST be scan-able before leaving the warehouse. Barcode labels can be printed and applied as required.
- After items are received, flush receipts with backordered invoices and pull any pick tickets. Attach ticket with item(s), Call customer and note order appropriately. Prepare backordered items for shipment or pick-up as indicated on order.
- Remaining items are then released to stock/on-hand in DDMS. Items ready for stock are placed in designated areas indicating they are “released and ready”.
- Accuracy is checked daily by running a PO Received by Vendor Report. Verify all transaction match manual PO log. File with daily receiving paperwork. Files must be well organized and easy to retrieve.
- Operates material moving equipment such as fork lift and pallet jacks and is responsible for unloading freight carriers and placing merchandise in proper storage areas.
- Must keep receiving area secure with no access to unauthorized traffic or persons.
- Packs customer purchases in bags or cartons and assists with loading into customer vehicles as required. Or, if delivery is required, then delivers order to customer in company delivery vehicle. Follows any guidelines, procedures or restrictions based on store policy.
- Receiving area/workspace must be kept clean and organized
- Performs routine vehicle inspections on company owned vehicles/equipment (truck, fork lift, pallet jack). May schedule maintenance or repair work so deliveries are not interrupted. Prepares monthly reports that track vehicle condition, mileage and expenses.
- May perform delivery to local customers per store policy. Must always inventory order, have customer sign for receipt, provide good customer service at each stop.
Employee Communication and Teamwork
- Works assigned hours. Responsible for accuracy of time sheet. Notifies supervisor of any absence per policy.
- Communicate with store managers/store team regarding new items or changes to unit of measure, etc.
- Communicates to supervisor regarding any uncertainty of work instruction.
- Maintains MSDS sheets in compliance with policies and installation requirements. Keeps MSDS available to employees during business hours.
- Completes assigned tasks in a timely manner.
- Completes assignments in a safe manner. Demonstrates safe lifting techniques. Uses box cutters and other tools in a careful and safe manner.
- Keeps aisles clear and safe for customers and employees while receiving shipments.
- Count/verify inventory.
- Assist in the disposal of obsolete and discontinued merchandise.
- Promotes LH mission by following policies or guidelines established to create a safe environment and enable accessibility to blind employees.
- Can back-up cashier or store personnel during busy periods or fill-in for lunch and rest periods.
- May re-stock shelves. Shelves should be full and attract customers. Products should not be placed too tight so it’s difficult to remove products.
- May label shelves with Shelf (Price) Tags. Uses sticker system to identify back stock or multiple facings.
- May check products that are out-of-stock. Check inventory quantity. Check min/max. Flip shelf tags where products are sold out. Move neighboring products to cover empty shelves.
- Maintain product quality and standards of the store by constantly facing products, making sure older products are in front to get sold and any carton/product damage should be fixed or reported for disposition.
- Maintains professional appearance. Represents LH and AbilityOne in a positive manner.
- HS Diploma
- Forklift certification. Valid driver’s license required. Must maintain good driving record with no major violations and remain insurable with LH insurance. This is a requirement to maintain employment.
- Prior supply, receiving, inventory or warehouse experience 3-5 years. Understanding receiving practices.
- Must be able to lift up to 50lbs (box of copy paper) using safe lifting techniques throughout shift. Constantly, picking master cartons off floor, onto carts, then unpacking to stock shelves. Working on concrete floors that may be uneven. Standing, stooping, bending, stretching throughout shift. Physical demands are high throughout shift.
- Deliveries are often large orders totaling $3000.00 which can mean many heavy boxes. Usually deliveries are made by one person. Some locations are to buildings with multiple floors where elevators may not be available. These deliveries require care to get the product delivered in good condition and assure the employee uses safe lifting/moving to keep safe and not have any injuries or accidents.
- Must be able to safely use warehouse equipment, climb ladders and load and unload delivery vehicles.
- Ability to use a computer/keyboarding
- Working knowledge of MS Office. Must be able to use Excel spreadsheets.
- Must be good with numbers.
- Excellent organizational, planning, project management skills.
- Must be able to use office business machines and equipment (phones, fax, copier, paging system)
- Must be organized, keep documentation filed and archived per record retention policies.
- Good analytical ability. Able to problem solve.
- Knowledge of inventory management with ability to resolve errors.
- Must work with a high degree of accuracy, checking work daily.
- Should be able to communicate in a pleasant, polite, and professional manner with both customers and co-workers. Should be able to answer routine customer questions and direct them to the appropriate person for resolution.
- Fluent English, written and spoken.
- To prepare for promotions and growth, learning best practices, becoming proficient in job duties, communicating well with your supervisor and demonstrating excellent dependability will make you promotable either within your store or other BSC locations.
- We represent The Lighthouse for the Blind, Inc., the AbilityOne program, NIB and all other non-profit agencies devoted to blind and low-vision missions.
- Uniform, approved apparel and name tags/ID required.
- Keep your customers happy always. Guide them.
- Customers must be satisfied. Must patiently listen, listen, listen. Customers should be treated with respect at all times. Take time to talk with customers, new products, how cool something is, etc.
- Commitment to LH mission.
- Desire to participate/engage in community – volunteer work, etc.
Equal Opportunity Employer
Please send cover letter and resume to firstname.lastname@example.org or to:
The Lighthouse for the Blind, Inc.
Attn.: Don Helsel
2501 S. Plum Street
Seattle, Washington 98144
Telephone: (206) 436-2160
TTY: (206) 324-1388